Job Description

Workers Compensation Coordinator
 
About OrthoArizona: 
At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. 
 
Today we are one of Arizona’s largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees. 
 
The Workers' Compensation Coordinator works as a liaison between the practice and the 
insurance companies, schedules appointments, sends reports, communicates with nurse case 
managers, adjusters, and other referral sources in a dedicated workers' compensation call 
Center. 
 
As Workers Compensation Coordinator with OrthoArizona, you will get to: 
  • Field initial outreach from injured workers or their employers to facilitate services by OAZ. 
  • Obtain authorization and pre-certification for services as needed. 
  • Schedule workers’ compensation appointments, follow-up appointments, and 
  • coordinate the scheduling of ancillary services. 
  • Work closely with employers, insurance adjusters, attorneys, and physician teams to communicate and collaborate on workers' compensation case issues. 
  • Manage the workflow of assigned workers' compensation cases, including telephone and email inquiries from employers, insurance carriers, attorneys and nurse case managers, regarding injured workers. 
  • Obtain information and enter pertinent data into our computer systems - including the completion and timely distribution of necessary documentation to the proper party. 
  • Performs other duties as required by your manager. 
Qualifications: 
  • Prospecting skills 
  • Presentation skills 
  • Critical thinking skills 
  • Goal driven 
  • Team player 
  • Collaborative 
  • Professional 
  • Networking 
Minimum Qualification: 
  • High school diploma or equivalent is required. 
  • At least one-year medical office administration or clinical experience is preferred, with 
  • demonstrated success understanding Workers' Compensation or an orthopedic office a 
  • Plus. 
  • Exceptional customer service and patient focus. Our Workers' Compensation Specialists must make each encounter as positive as possible, realizing we are there to serve patients, their employers, and other stakeholders in the most professional manner. 
  • Multi-tasking and successfully operating in a fast-paced environment, with the demonstrated ability to handle a high volume of telephonic inquiries and documentation workflow with a high degree of accuracy. 
  • Knowledge of Insurance, particularly workers compensation and health insurance provisions are essential. 
  • Knowledge of administrative and clerical procedures, including experience with computer systems. Experience with an EHR or Athena Centricity is a plus. 
Preferred Qualifications: 
  • Bachelor's degree in business, healthcare administration or related discipline. 
  • 3 years in the workers’ compensation industry. 
Full Time Benefits: 
  • Robust paid time off package including, sick time, holidays, & paid time off! 
  • Medical - including a plan with 100% employer coverage- a $585 monthly value. 
  • Health Savings account company contributions. 
  • Dental & Vision insurance. 
  • Company paid life insurance policy the option to purchase additional benefits to protect you from what life throws at you. 
  • 401(k) with a company contribution profit sharing! 
  • Pet Discount Plan.
  • ID Theft protection & Legal assistance. 
 
 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online