Patient Service Specialist

Location: Avondale, AZ, 85392

Job Description:

We are seeking a dedicated and compassionate Patient Service Specialist to join our healthcare team in Avondale, AZ. The ideal candidate will be responsible for providing exceptional customer service to patients, visitors, and staff in a fast-paced medical office setting.

Responsibilities:

• Greet and check-in patients upon arrival
• Schedule appointments and follow-up visits
• Verify insurance information and collect co-pays
• Answer phone calls and respond to inquiries
• Maintain patient records and update information as needed
• Assist with billing and coding tasks
• Ensure a clean and organized reception area

Qualifications:

• High school diploma or equivalent
• Prior experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficiency in basic computer skills
• Ability to multitask and work efficiently under pressure