Patient Service Specialist

Location: Peoria, AZ, 85381

Job Description:

We are seeking a dedicated and compassionate Patient Service Specialist to join our healthcare team in Peoria, AZ. The ideal candidate will be responsible for providing exceptional customer service to patients, visitors, and staff members. Duties include answering phone calls, scheduling appointments, verifying insurance information, and maintaining patient records. The Patient Service Specialist will also assist with billing and coding tasks as needed.

Responsibilities:

• Answer phone calls and respond to inquiries in a professional and courteous manner
• Schedule patient appointments and follow up on appointment reminders
• Verify insurance coverage and obtain necessary authorizations
• Maintain accurate and up-to-date patient records
• Assist with billing and coding tasks as needed

Qualifications:

• High school diploma or equivalent
• Prior experience in a healthcare setting preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Proficiency in basic computer skills